Hector
and the Fat Man
by Edward Yourdon
"The funny thing about airports, Mr. Jarrow," Hector said, as he pulled away from
the office on Madison Avenue, "is that nobody notices the patterns. I s'pose
that's
because it never occurs to people that there be any patterns."
This was my
first encounter with Hector, on the Thursday after
Labor Day, and
already I didn't like him. My name is Yarrow,
dammit, not Jarrow, and I've grown increasingly annoyed
over the years with the infinite ways in
which people can mis-pronounce and misspell such a simple name. Of course,
the Hispanic replacement of a "Y" with a "J" is common,
and I would normally have been a little more tolerant.
But I had had a miserable day at the office, and
I was late for my flight.
None of this mattered to
Hector. "Why, once I had this client -- the
Fat Man, I called him -- and he was always in a big hurry, too, just like you.
Fat lot of good it did him," he chuckled.
I paid little
attention to Hector's yammering as he made a right turn on Madison and headed
toward the Queensboro Bridge. I was annoyed by the route:
the road was bumpy, the bridge was crowded, and the industrial squalor on the
other side was depressing. But Hector said there had been an accident on the
Triboro, and the only way I would get to LaGuardia in time for my flight would
be to take the back streets through Queens. "Patterns, Mr. Jarrow," he repeated.
"Ya gotta know the patterns."
This trip was
the beginning of a pattern for me. I had just landed
the Janklow
account a month ago, a coup which had led to a promotion
and a raise.
I planned to visit Janklow headquarters in Orlando on a weekly basis; this
was the first visit, and I had a one-hour presentation
to the Board the next morning
to pitch the most expensive TV ad campaign in the company's history. We had
been working on it up to the last minute; I would
be re-working some figures
on the plane and would pick up another pile of documents that were being faxed
to my hotel while I was en route. I would be lucky
if I got any sleep at all
tonight.
On top of everything
else, Fiona had told me in no uncertain terms not
to bother
coming home unless I brought the presents demanded
by the children.
Jeremy required a t-shirt from the Orlando basketball team, whoever they were;
Lisa ordered a stuffed Donald Duck doll -- "this big!" she
said, holding both arms straight out from her sides
-- from Disney World. Four-year old Sonia
was too young to understand what Disney World meant, but she would throw a
hysterical fit if she didn't receive a present as
big as her two siblings. As for Fiona:
well, no toys would do, and I hadn't yet decided how to mollify her. The Orlando
trip effectively meant two nights away from home,
as it would be close to midnight
Friday night before I returned. On top of the late evenings I was already spending
at the office, the Janklow trip didn't sit well with
her. I suggested bringing
everyone along for a long weekend at Disney World, once things had settled
down, but Fiona shrugged and muttered something beneath
her breath.
And while my
stomach rumbled over the pressure of all this, Hector
continued talking
about patterns -- and everything else. He was one
of those limo drivers
who believes that his passenger-clients want him to talk. By the time
he dropped me off at LaGuardia, I had learned the name of his wife, his daughter,
and his new grand-daughter. I learned that he had played basketball in the old
days, when the players really knew what a zone defense meant. I had learned
the names of obscure players from Yale and St. Louis who did know the
zone defense, unlike all these modern players. Hector was still talking as I
jumped out of the car and ran helter-skelter down the hallway to catch my flight
just before they closed the door.
And so the pattern
began: every Thursday afternoon, I dashed for the
airport
to catch the last non-stop to Orlando. And every
time, it was Hector
who picked me up in his Lincoln Town Car outside the office. I thought briefly
of asking the travel agency to get someone other
than Hector, but gradually
I got used to him. And I guess he got used to me, too, for after the third
pick-up, he stopped scolding me about being late.
But he did continue lecturing me on
a variety of things, mostly in the form of lessons from his own life -- and
most of them revolved around patterns.
It was about
the fourth trip to Orlando that I began to notice
the patterns at
the airport. As Hector had said, most people don't
notice any patterns, because
they don't look for them. Most trips to the airport are once-only events: a
winter vacation, a trip to see the grandparents,
or the isolated business trip
to see a client in Duluth. But when you take the same flight, on the same day
of the week, week after week, you begin to notice
some things: the same baggage
handlers and ticket agents, the same stale food in the coffee-shops, the same
swirling ebbs and flows of the crowds through the
metal detectors.
One of
the passengers became part of this pattern. I was
usually late reaching the airport, but "late" meant
only that the boarding process was underway and half
the passengers had found their seats. There were
usually a dozen people
lined up on the ramp-way when I arrived, waiting to get on the plane, and inevitably
two or three people arrived after me.
But there was
one guy who was always later than me; if he wasn't
the very last person, he was second-to-last. He came rushing up to the gate,
gasping and wheezing, tie askew and shirt soaked with perspiration. His face
had a sickly white pallor and was beaded with sweat; he looked as if he would
have a heart attack at any moment. Aside from that, I couldn't have told you
anything else about the man. He was one of those middle-age, middle-height,
middle-class, nondescript businessmen who seem to fill all the seats on every
business flight. He wore a rumpled, khaki-colored raincoat, and a suit of nondescript
color, with a striped shirt that matched neither the suit nor the tie; that
much I remember, because we Madison Avenue types are always pretty careful about
how we dress. But I didn't notice the color of his hair or eyes; his only distinguishing
feature was his size. He must have been 300 pounds, with a torso that looked
like the Michelin Man, and eyes that bulged out.
Even if you
didn't see him, you would know he was coming: the
ticket agents and
ground crew for the Orlando flight knew him by the
desperation of
his dash to catch the plane, made evident by the sound of his wheezing and
gasping as he waddled down the hall to our departure
gate. Once would have been a funny
incident. Twice made it noticeable. Three times confirmed the pattern; after
a while, we all got used to it.
As
the weeks rolled by, the patterns continued. Hector
picked me up every Thursday afternoon, and gradually
I came to know more and more details of his
life. He had driven Ross Perot's wife around New York City a few months earlier;
a nice lady, Hector noted, much nicer than many of
the celebrities he had ferried
back and forth to the airport. He had grown up in Latin America, had been a
rabid soccer fan, and blessed the day when the Cosmos
brought Pelé to
New York. But then they changed the rules, Hector said, and began allowing
shootouts
in regular games. I had no idea what shootouts were, and had visions of soccer
players running around the field brandishing pistols; in any case, Hector said
he refused to watch a soccer game for a full year after that.
Hector also
made me more and more aware of the patterns at the
airport. He noticed
the patterns, he said, because he was an auto insurance
claims adjuster before he retired. "You hear all the same stories, over and over again,"
he said. "It got to be a pattern, and so then I started looking for
the patterns, even before people told me their stories." He launched into another
story, as he pulled up to the terminal for my Thursday evening flight, about
the tow truck drivers he had dealt with; there was such competition to be the
first on the scene of an accident, Hector said, that the drivers wielded tire
irons and baseball bats to fight off the competition and win the right to tow
the mangled wreck to their garage for expensive repair work.
There were no
bat-wielding tow-truck drivers in the airport, but
there were
other patterns to watch. The same baggage handlers
were always hovering
at the entrance to the terminal while passengers swarmed around them, with
a distinct pecking order from the older men, who
moved slowly and deliberately
as they typed awkwardly with fat fingers on the fancy new computer terminals
that produced personalized baggage stickers, to the
young, surly kids who threw
the bags on the conveyor belts that disappeared into the maw of the terminal.
The same bored teenagers manned the cash registers
inside the terminal at the
news stands, insurance counters, and gift shops selling dried fruits and expensive
chocolates that nobody buys; the kids were always
on the phone, chewing gum,
popping bubbles, and staring vacantly into space. The same cleaning crew had
staked out the men's room between gates 6 and 8 and
decided that it would be
a jolly good idea to spend a few hours hosing it down during the busiest part
of the afternoon; God help the passengers who had
to pee on the way to their
flight. The same clustered knot of passengers were always standing with their
long-lost relatives and screaming kids in the worst
possible place to block
the flow of traffic getting off the planes. And it was always the same passengers
-- I began to recognize them by face -- who shouldered
their way in front of
me at the baggage carousel, desperate for the chance to grab their suitcase
a millisecond before me. It was an alien civilization
that existed entirely
independently of the world outside; it ebbed and flowed with its own synchronicity,
according to its own patterns. It occurred to me,
as I dashed onto the plane
one evening, that the patterns must be even more intense at the Washington
shuttle, which departed from another terminal in
the LaGuardia complex; the scene there
must be like Grand Central Station at the height of the afternoon commuter
rush.
And the most dependable
pattern of all was the tubby fellow who made the
last-second dash to catch the plane each week. The
routine got so predictable
that I began asking the ticket agents who collected our boarding passes at
the door if he had beaten me onto the plane each
week. "Not yet, Mr. Yarrow," they
would smile at me, "but he'll make it. He always does."
Once, when I
actually got to the gate with ten minutes to spare,
I asked a
tall red-headed ticket agent named Josephine how
long this character had been
making the weekly flight to Orlando. I normally wouldn't have asked an airline
employee about the habits of a stranger, but after
three months of this routine,
I had become part of the airline's family; I knew all of the ticket agents
on a first-name basis, and they greeted me more with
a smile than a snarl when
I appeared each week.
"Forever," the red-head shrugged. "At
least, as long as I've been working here -- maybe
five, maybe six years."
She
handed my boarding pass to me and said, "I
don't know what it is about some people. I mean,
I can see being late once or twice, but when he keeps
doing it over and over again ..."
"It's a pattern," I concluded for her. "By the way, do people ever call
you Yosephine?" She frowned, unsure of whether I was insulting her -- so I
just smiled and found a seat by the gate, waiting for the boarding call and
the inevitable
wheezing appearance of this strange man who could never manage to arrive on
time, but who somehow never managed to actually miss the plane.
Of course, it
was inevitable that, sooner or later, we would end
up sitting next
to one another on the flight -- although that never did develop
into a pattern. But on a flight in mid-December, when bad weather had already
begun to snarl the traffic patterns all around the city, he managed to stagger
onto the plane just as they were closing the door, and flopped down in the last
available seat on the plane -- a window seat, next to me.
He sat with
clenched teeth as we taxied down the runway in the
midst of a bitter,
freezing rain. I glanced at him briefly and decided
that he must
be one of those people who gets particularly nervous when taking off in bad
weather; I hoped he wouldn't do something gross like
throwing up. When we finally
took off, he sighed and his body relaxed; a whimsical look crossed his face.
I
generally don't talk to people on airplane flights, and the heavyset, rumpled
figure left me alone. But when the flight attendants came by to offer
cocktails and snacks, a chance coincidence caused us to strike up a conversation. "Mr. Jolanski," the flight attendant said to him in a mock-polite voice, looking
at her passenger list, "Would you like chicken or fish for dinner?"
"Yolanski," he
said, with emphasis. "Yo-lanski. Skip the
dinner, but I'll have another drink and some more
peanuts."
Without acknowledging
him, the flight attendant turned to me. She was short
and plump, with jet-black hair and bushy eyebrows
and a name badge on
her lapel that said Carmen. It occurred to me that our flight went on to Miami,
and probably from there on to South America. Chances
were that the flight crew
spoke more Spanish than English; so I wasn't surprised when she asked me, "And
you, Mr. Jarrow? Chicken or fish?"
"Yarrow," I replied instinctively. "Chicken."
Carmen
moved on to the next row, having butchered two names without so much as a shrug
of her shoulders. Mr. Yolanski turned to me and smiled. "Jou
have the same problem, too, jes?"
"Jes, I do," I chuckled. "I
don't know why I'm so sensitive about it. I'm sure
she meant no harm."
"Happens every time," he said, "no
matter how many times I tell them my name. It's predictable."
We
commiserated as the flight bumped its way down the
East Coast, agreeing that it would have been easier
to simply change our surnames to something beginning
with a "J." Mr. Yolanski (I felt foolish thinking
of him in these terms, but I certainly didn't know
him on a first-name basis) asked if such a solution
would be acceptable to my family, and I responded that my wife never liked
my
surname anyway; and my children had an annoying habit of pretending they were
named after TV stars, football players, and rock singers.
He
sighed, and the smile faded from his face. "They can be a nuisance
sometimes. But don't ever leave them behind," he said softly. "Not for anything."
It was such
a non-sequitur that I began to ask him what he meant;
but he had
turned away and was looking out the window at the
darkness. I shrugged:
I had no desire to get any chummier with Mr. Yolanski, and the conversation
had gone far enough. He sighed loudly as the wheels
touched down, but he remained
in his seat, staring out the window, as I retrieved my briefcase from beneath
my seat and began the long, clumsy shuffle up the
aisle.
The weather
grew worse the next day, as the first winter storm
dumped six inches
of snow in New York and a foot in Washington; even
cities as far
south as Atlanta got a mixture of snow and sleet. Flights were delayed for
hours during the afternoon, and by evening LaGuardia,
Kennedy, and Newark were closed;
the delays and cancellations rippled outward to other East Coast and Midwest
cities, and thousands of passengers were delayed
for as long as three days.
Including me, naturally: I was lucky to make it home by Sunday night, and I
was so frazzled that I completely forgot my normal
pattern of bringing souvenirs
and presents for the children.
I didn't expect
everyone to come rushing to the door to greet me,
but I suppose
I did expect some sympathy. I got none: the storm
had kept the children
indoors all weekend, and they were bored and crabby. For Fiona, my unexpected
delay was the last straw: she demanded that I find
someone else in the firm
to take over the Janklow account. That's what Vice Presidents were supposed
to be able to do, she said; a more lowly account
manager should be the one to
be stuck in the Orlando airport for two days.
She was probably
right, but it's not as easy as it sounds -- and it's
not the
sort of thing I could arrange with the office or the client instantaneously.
But to mollify Fiona and the kids, I decided that it would be politic to take
them along on the next trip; after all, the children's Christmas school break
was coming, and we could spend a four-day weekend at Disney World. The children
were thrilled; Fiona agreed, but only on the condition that I promised to begin
the process of transferring the Janklow account to someone else in the office.
Which I did.
But in the meantime, there were a hundred minor crises
to deal with in
the office during the next week. Thursday afternoon
arrived with
phone calls and faxes that absolutely had to be answered, proposals that
had to be finished, reports that demanded completion before I could leave for
the airport. To make matters worse, another storm was moving into the city;
this one promised to be worse than last week's, though the airlines reported
that they expected schedules to operate fairly normally until the snowfall began
accumulating in the evening.
But I knew that
traffic would be snarled and there would be no way
for me to swing
past the apartment on the way to the airport. I called
Fiona at
lunch-time and told her to go ahead with the children as soon as they got home
from school; I would meet her at the airport. In
the worst case, I told her,
she could go on ahead of me if I missed the flight; I would find some way of
catching up with her, even if it meant taking an
overnight train.
I explained
all this to Hector when he picked me up for his customary
weekly trip. Though he was accustomed to my being
late, and thus in a hurry
to reach the airport, he seemed quite cross with me on this occasion as I explained
the situation to him. And it seemed to be associated
with my decision to send
Fiona ahead of me. "It's not right, Mr. Jarrow," he said. "You shoulda made
sure they were with you. You shouldna left them behind."
"I didn't leave them behind, Hector," I protested. "I
sent them ahead.
That way, they'll be there, even if I'm late."
"Yeah," muttered Hector. "That's
what the Fat Man said, too."
"What?"
"I told you
once or twice, maybe you weren't listening. I used
to have a customer,
the Fat Man, he used to rush to the airport all the
time -- just
like you, always late, always in a big hurry."
"Yeah?
So?"
So, Hector went
on to explain, the Fat Man had also scheduled a trip
where he was
supposed to meet his family at the airport. And he
was late when
Hector dropped him at the airport-- so late that he missed the flight and his
family went on ahead of him. And, in one of those
freak coincidences, that was
the one time in a million when the plane had crashed, with no survivors. It
had all happened five or six years ago, but I didn't
remember it. Hector seemed
to think I should be intimately familiar with every plane crash that had occurred
in my lifetime, but this one must not have achieved
the notoriety of, say, Pan
Am 103 over Locherbie.
Common sense told me to accept
the moral of Hector's story and simply shut up. But I couldn't help asking: "What
was this guy's name?"
"Who? The Fat
Man?"
"Yeah."
"Jolanski. Arnold
Jolanski. He was a big-time lawyer in one of those
Wall Street
firms. Lived up on Park Avenue, fancy apartment.
Lotsa ..."
"Yo-lanski," I interrupted suddenly. "His
name is Yolanski,
Hector." Whatever pattern I was suddenly seeing was not one that I wanted to
contemplate. I told Hector to drive as if his life depended on it; I had a
feeling
that mine suddenly did.
But all of my
shouting and all of Hector's knowledge of the back
roads through
Queens, were of no avail: I dashed into the airport
five minutes after
the Orlando flight was scheduled to leave. I bolted down the hallway, dashed
through the metal detector without bothering to retrieve
my suitcase and briefcase,
and arrived at the gate gasping and wheezing, tie askew and shirt soaked with
perspiration. My face had a sickly pallor and was
beaded with sweat; I felt
as if I would have a heart attack at any moment.
Fiona rose from
a seat in the waiting area; Jeremy, Lisa, and Sonia
jumped
up with squeals of joy and ran to wrap themselves
around me. They had been instructed
not to board the plane, Fiona told me, and the flight had left without them.
They were confused, and the children were annoyed
-- but I could tell that Fiona
was relieved not to be stuck alone with three children on a four-hour flight.
"Who was it that told you to wait?" I
asked.
"A man," shrugged Fiona. "I
didn't recognize him."
"A
man?"
"He said he
knew you. He did know
your name, said you hated being called Jarrow. He
went on ahead of us -- I guess he was going to take
care of
whatever business you had in Orlando."
"He was a big man," Jeremy yelped. "As
big as George Forman!"
"A fat man!" sang
Sonia, as she snuffled her nose against my pants
leg.
"The funny thing," Fiona said, as we began walking arm in arm back to
the main terminal, the children running ahead of us, "is what he said after
he had settled us all down to wait for you."
"What's that?" I
asked.
"He said that
now he wouldn't have to rush to the airport any more.
He could go
in peace."
It
was no surprise, of course, to hear a few hours later
that our flight had gone
down in the storm, with no survivors. I tried to
warn the airport authorities,
but they didn't want to listen to my story. I'm not sure it would have helped
anyway; it may have been inevitable. After all, some
things happen once and
then once again. That's what makes them patterns.

Copyright © 1995
by Edward Yourdon. All rights reserved. Please respect
the copyright associated with this material. It's intended
for review and commentary
only; this short story may not be reproduced, eaten, sold, or distributed without
my express written permission. I would appreciate your
feedback: comments, suggestions,
criticisms, kudos, war stories, dark secrets, good jokes, wild ideas, etc.
Please send them to me by e-mail at ed@yourdon.com.